Why is the per-unit price lower at higher quantities?
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Because the fixed setup costs — print plates, badge tooling, QC calibration, production line setup — are spread across more units. These costs are the same whether you order 200 or 20,000. More units means each unit carries a smaller share of the setup, which is the real source of the volume discount. Material and labor per unit stay roughly constant; the setup amortization is what falls.
Can I mix models in one bulk order to reach a tier?
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Yes. The tier quantity applies to the total order, not per model. A 1,200-unit order split into 800 attendee lanyards and 400 staff lanyards qualifies for the Growth tier on both lines. Each line is priced at its own spec and volume level, but the setup costs are shared across the whole order — which is what makes mixing models economical.
What is not included in the quoted unit price?
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The quoted price covers the product, artwork setup, packaging, QC, and DDP delivery to your address. Not included: express courier upgrades beyond standard freight, additional samples beyond the pre-production approval sample, and optional services like white-label APP development (quoted separately). We state exactly what is and is not included in every quotation — there are no surprise line items at invoicing.
Do I pay for the sample?
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The pre-production sample is produced at cost, but the sample cost is deducted from the final invoice when you proceed with the bulk order. If you do not proceed, you keep the sample and pay only its production cost. This is the industry-standard model — you never pay twice for the sample.
How is bulk pricing quoted?
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We provide a tiered quotation: per-unit price at each quantity break (200 / 1,000 / 5,000 / 20,000) for your exact configuration. This lets you see the discount curve before committing. Pricing is quoted in USD with DDP delivery included. Payment terms are agreed per order; typical terms are 30% deposit with balance before shipment.
What if my quantity is between tiers?
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Your order is priced at the tier it reaches — 999 units prices at the Starter tier, 1,000 units prices at the Growth tier. There is no rounding up or minimum threshold inside a tier. If you are close to a break, we will tell you exactly what adding the difference would save, so you can decide whether the extra units justify the lower rate.
